Your satisfaction is our top priority. We welcome your comments, questions and suggestions.
Please select from the criteria below to contact the appropriate customer service team.
Customer Service Center hours: Monday through Friday, 8:00 a.m. to midnight EST
Online Account |
Comment Form |
Phone |
| Online Account - Questions regarding the benefits of your online account. |
Click Here |
1-866-221-4141 |
| Registration - Difficulties registering an online account. |
Click Here |
|
| Unsubscribe - Unsubscribe requests. |
Click Here |
|
Coupons, Promotions & Offers |
Comment Form |
Phone |
| Print-at-Home Coupons - Assistance with print-at-home coupons or other concerns. |
Click Here |
|
| Online Promotions - Concerns about online promotions, sweepstakes or contests. |
Click Here |
1-866-221-4141 |
| Bonus Offers - Questions about bonus offers received via email. |
Click Here |
1-866-221-4141 |
| Digital Coupons - Assistance with loading or redeeming digital coupons. |
Click Here |
1-888-553-3003 |
Mobile |
Comment Form |
Phone |
| Mobile Applications - Assistance with our mobile applications for Android or iOS mobile devices. |
Click Here |
1-866-221-4141 |
| Digital Coupons - Assistance with loading or redeeming digital coupons. |
Click Here |
1-888-553-3003 |
Web Services |
Comment Form |
Phone |
| Online Circular - Concerns about the online circular. |
Click Here |
1-866-221-4141 |
| Store Locator - Any issues regarding the Store Locator. |
Click Here |
1-866-221-4141 |
| Web Services - Questions about the shopping list, recipes, printable coupons, surveys, comment forms or any other general website concerns. |
Click Here |
1-866-221-4141 |
| Gift Cards - Gift card balance or order status inquiries. |
Click Here |
1-800-883-7135 |
| Floral - Questions about an online floral order. |
|
1-866-520-0356 |
| i-wireless - Inquiries about i-wireless products or services. |
Click Here |
1-866-594-3644 |
| Community Contributions Program - Assistance with Community Contributions. |
|
1-800-443-4438 |
Finance |
Comment Form |
Phone |
| 1-2-3 REWARDS Visa Card - Questions about 1-2-3 REWARDS Visa Card. |
Click Here |
1-877-373-6192 |
| Fred Meyer Rewards Visa Card - Questions about Fred Meyer Rewards Visa Card. |
Click Here |
1-877-373-6194 |
| Ralphs rewards plus Visa Card - Questions about Ralphs rewards plus Visa Card. |
Click Here |
1-877-373-6196 |
| Prepaid Debit Cards - Questions about Prepaid Debit Cards. |
|
1-866-265-8419 |
| Bulk Gift Cards & Ralphs Gift Cards - Questions about Gift Cards. |
Click Here |
1-800-443-4438 |
| Coinstar - Questions about Coinstar. |
Click Here |
1-800-928-2274 |
Store |
Comment Form |
Phone |
| Store Inquiry - Question or concerns about your store? Let us know. |
Click Here |
1-888-437-3496 |
Product |
Comment Form |
Phone |
| Product Inquiry - Product questions, feedback or concerns. |
Click Here |
1-800-576-4377 |
| Product Request - Request that your store carry a particular product. |
Click Here |
1-800-576-4377 |
Online Employment Application |
Comment Form |
Phone |
| Career - Having difficulties with our online employment application process? Let us know. |
Click Here |
1-800-576-4377 |
Company |
Comment Form |
Phone |
| Policy Inquiry - Inquiries about our company policies. |
Click Here |
1-800-576-4377 |
| Company Information - View additional information about The Kroger Co. |
Click Here |
1-800-576-4377 |
| Investor Information - Request financial information. |
Click Here |
1-800-576-4377 |
| Media Relations - For any inquiries from media sources, contact our Media Relations Department. |
|
1-513-762-4000 |
General |
Comment Form |
Phone |
| Customer Relations |
|
1-888-437-3496 |
| Community Relations |
|
310-900-3522 |
| Customer Service - Have a question that was not covered above? We are here to help. |
Click Here |
1-800-576-4377 |
Mailing Address:
The Kroger Co.
1014 Vine Street
Cincinnati, Ohio 45202-1100